Call us at +254 719 628 276, +254 714 663 594, or +254 705 347 657 (Office) for appointments and inquiries

Privacy Policy

Learn how we protect and manage your personal information

1. Information We Collect

We collect personal and medical information necessary for your care, including:

  • Personal identification information
  • Contact information
  • Medical history and conditions
  • Treatment records and progress notes
  • Payment information

2. How We Use Your Information

Your information is used to:

  • Provide medical care and treatment
  • Manage appointments and follow-ups
  • Process payments
  • Improve our services
  • Communicate important updates

3. Information Security

We implement strict security measures to protect your personal and medical information, including encrypted storage and secure transmission of data.

4. Information Sharing

We only share your information with:

  • Healthcare providers directly involved in your care
  • Administrative staff for operational purposes
  • Legal authorities when required by law

5. Your Rights

You have the right to:

  • Access your medical records
  • Request corrections to your information
  • Receive information about how your data is used
  • Opt-out of certain data uses

6. Online Services Privacy

Our website uses secure protocols for online appointments and communications. We employ cookies and similar technologies to improve user experience.

7. Data Retention

We retain medical records as required by law and professional standards. Non-medical information is retained as long as necessary for business purposes.

8. Changes to Privacy Policy

We may update this privacy policy periodically. Significant changes will be communicated to patients.

9. Contact Us

For privacy-related inquiries, please contact our clinic's privacy officer.